GK REFUNDS

Refunds

  • You purchased two licenses of the same product accidentally. We would be happy to refund you for the duplicate license(s).
  • You purchased 1 product twice. We would be happy to refund you for the duplicate payment(s).
  • There is a technical problem with the product that the Owner cannot resolve.
  • The product was misrepresented in the description. We consider an item to be “misrepresented” when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered. Misrepresentation does not include subjective opinions on the quality or appearance of an item.

We’re unfortunately unable to process refunds for the following situations:

  • You (or your client) no longer need the purchased product.
  • You found another product you like better, or you’ve changed your mind.
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software to open and edit the product.
  • You bought the item on accident.
  • You got charged for a Free Good that expired or is past its promotional date.
  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service.
  • Your product purchase was made over 15 days ago.

IMPORTANT DISCLAIMERS

  • GK does not guarantee the correct use of purchased content in the absence of the necessary knowledge of software and skills of the buyers (customers). All items have comprehensive description and provide pdf or video instructions.
  • GK will make every effort to maintain the highest quality of content presented on the platform;
  • We hope you enjoy and get the full benefit of the Platform and products; however, we do not guarantee any results.